Why? Why would a company or designer neglect the one part of the website that truly matters when it comes to customer relationships? It’s often forgotten, abused, poorly maintained and made so that no one can find it. Sure, a fancy support knowledge base is nice, but nothing can replace a beautiful, fun and engaging Contact Us page. Therefore, I want to walk you through some of my favorite Contact Us page best practices. These aren’t mind-melters or anything close to brain surgery. But they’ll introduce simple tactics, along with real world examples to get you inspired. Use Call to Action Buttons So Users Know What to Do So, keep reading to improve your Contact Us page. Taking a look at the Production Locations Contact Us page, you immediately notice where you should go. The company has several departments, making it all the more necessary to break up your contact page into multiple call to actions.įor example, the Photo department has its own email address. But Production Locations didn’t stop there. The web designer generated some bold fonts to make the Photo department standout. Then she has the large call to action, “Talk to Our In-house Photographers.” Then she added a little yellow arrow icon to draw attention. In an exclusive interview with TechCrunch, Klarna CEO and founder. Previously, Bilibili had been an exhibitor at many well-known comic expos including the Anime Japan and Comic Market and Singapore's Chara Expo. Offer More Contact Options Than Just Email You can’t get much better than this example, considering each call to action is clear, concise and complemented by various other strong design elements. Network, which runs the popular game distribution platform TapTap in China, the company announced on Thursday. Some companies or individuals are not interested in sharing lots of contact information. For example, when I started my first blog I was not about to give out my phone number to a bunch of random people all over the world. I was even hesitant to share my email address. However, an electronics retailer has no choice but to have a support phone line as well as options like email, chat, social media and more. Therefore, it’s essential to figure out what type of contact information your users expect from you, then provide all of them on the Contact Us page. The Social Design House company is a digital marketing studio, so it makes sense they would have the standard email form for potential clients to get in contact.
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